Returns & Exchanges
Filson stands behind the quality of our goods and offers a 30-day window for returns on all products in their original, unused condition. We aim to ensure your gear meets the highest standards of durability and performance.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Shipping Label
Generate and print a prepaid UPS shipping label provided by our system; a flat return shipping fee will be deducted from your final refund.
Pack Your Gear
Securely pack the items in their original packaging, ensuring all tags are attached, and include the printed return authorization form inside the box.
Drop Off and Refund
Drop your package at any authorized UPS location; once received and inspected at our warehouse, your refund will be processed within 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing